Privacy Policy

1. The Scope

1.1 This policy sets out the types of personal data the Company collects about individuals, and how that data is processed, shared with third parties, and kept secure.

1.2 This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be directly identified, or identified through a combination of additional information we hold or can reasonably access.

1.3 For the purposes of this Policy, "processing" means any activity involving the use or collection of Personal Data, including its organisation, structuring, and storage.

Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect information from individuals younger than 18, nor do we permit them to use our services. Should we become aware that we hold data relating to a child, we will delete it promptly.

2. What Personal Data Do We Have on You

When you access our services, channels, or website, we collect personal data. In certain circumstances, we may ask you to provide personal data directly.

2.2 In other cases, we collect your personal data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. No Requirement to Disclose Personal Information

You are not required to provide us with any personal data. However, withholding it may prevent us from delivering the Services or granting you access to the website.

4. What Personal Data We Collect

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you choose to provide to us when connecting with a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your personal data is processed by the company for the purposes set out in this section, in accordance with the applicable legal basis.

For further information on the processing carried out to protect legitimate interests, please contact us by email.

5.4 Below are the reasons and legal grounds on which we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share personal data with third-party companies that provide services on our behalf, including hosting and storage providers, IP address data, and user experience analytics.

6.2 You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the relevant Personal Data you have supplied to us directly to those platforms. Your Personal Data may be shared with more than one trading platform, and its use will be governed by each platform's own privacy policy.

6.3 The Company may share personal data with related entities or business partners where this supports the development and improvement of the products and services provided to customers.

6.4 Where necessary to protect the rights of third parties or their assets, the Company may disclose Personal Data to regulatory, local, or other competent authorities.

We may also share your Personal Data with potential investors or buyers, or with lenders to the Company or any other group company, in connection with a transaction involving the transfer or sale of assets, or as part of any merger, restructuring, consolidation, or bankruptcy affecting the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 We may work with third-party service providers, such as advertisers and analytics companies, who operate on our website and may use cookies or similar technologies.

7.2 Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing habits and preferences in order to improve your experience, remember your settings, and tailor the products and services shown to you. Cookies are also used for statistical and analytics purposes.

Some cookies used on this Website are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the Website to recognise you as a returning user and enable you to access the site again without starting from scratch.

Please note that some or all of the Website's features may not function as expected if this occurs.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will do so for a further 12 months.

We periodically review the Personal Data we hold to confirm it is no longer required.

9. International Transfers

9.1 Your personal data may be transferred to other countries or to international organisations. The Company takes all necessary steps to protect your personal data and to ensure that individuals can effectively exercise their rights and access appropriate legal recourse.

9.3 The Company can provide details of the security measures used to protect your personal data when transferred to third-party countries or international organisations. To request this information, email: support@btc900ai.com

10. Security of Personal Data

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept secure without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our reasonable control.

10.3 Where legal or other obligations beyond our control require it, we may need to disclose your Personal Data to third parties, including public authorities. In such cases, we have no control over how those third parties protect your Personal Data.

10.4 Transmitting personal data over the internet cannot be guaranteed to be completely secure. The Company cannot ensure the security of any personal data you send to us via the internet.

11. Hyperlinks to Third Party Websites

11.1 The website may contain links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how such sites or apps collect or process personal data. This Policy does not apply to actions taken through third-party sites or applications.

When visiting any third-party websites or apps, we recommend reading their privacy policies before accessing or using them. You should also take care when sharing any personal data with them.

12. Modifications to This Policy

12.1 This Policy may be updated at any time. If changes are made, we will notify you by posting the revised Policy on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

Unless otherwise specified, any amendments to this Policy take effect upon publication of the revised version.

13. Your Rights

You have the right to request verification of the accuracy of any Personal Data collected about you, to have any inaccuracies corrected, and to request deletion of any Personal Data we no longer require. You may also restrict the types or scope of processing applied to your Personal Data.

If you are an EEA resident, please refer to this page for information about your rights in relation to your Personal Data. To exercise any of these rights, please contact us at the email address below.

13.3 Access rights The Company may verify the accuracy of Personal Data being processed about you. Where Personal Data is being processed, you have the right to access it. The Company will provide an electronic copy of your Personal Data on request and may charge a reasonable fee for additional copies. This right must not conflict with the rights and freedoms of others. Where a request would be detrimental to the rights or freedoms of a third party, the Company may refuse or limit its response accordingly.

13.4 Right to rectification We will correct any inaccurate Personal Data we hold about you. You also have the right to request that incomplete Personal Data be rectified, having regard to the purpose for which it is processed.

13.5 Right to Erasure You may request erasure of your Personal Data in the following circumstances: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to the processing of your Personal Data where that processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data have been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing. Where a restriction is requested, Personal Data may only be retained with your consent, to establish, exercise or defend legal rights, to protect the rights of another individual, or where there is a significant public interest reason within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data in a structured, commonly used format. You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.

13.8 Right to object You have the right to object at any time to the processing of Personal Data concerning you where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue to do so. Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.

13.9 Right to withdraw consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. You have the right to lodge a complaint with a supervisory authority established by a member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. European Union and member state law may limit your rights in relation to your Personal Data, as set out in this section 13.

We will respond to your request, in accordance with the rights set out in section 13 of this agreement, within one month of receipt. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.

Subject to the provisions of section 13 of the law, information requested under your rights in that section will be provided free of charge. Where a request is unjustified or excessive — in particular where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have reasonable doubts about the identity of the person submitting a request, we may ask that individual to provide appropriate means of verifying their identity.